We ship all our surprises through the most reliable delivery partners in India. All surprises are shipped within one working day of receiving your order. Tracking details for your shipment will be shared over SMS and email immediately after your order is shipped.

For priority delivery orders - if you order before 3 PM, it will be shipped same-day through a priority delivery service.

Customisation details required for this surprise can be uploaded in the order form immediately after the payment is completed.

In case you're busy then, we can also email you the order form. But it'll save you time to fill the order form immediately after ordering. :)

Not Happy with what you got? Email us on surprises@surpriseplanner.in or call us on 9116918882 and we shall dedicate a Happiness Consultant to resolve your issue within 8 working hours.

If you opt for priority shipping and we're unable to deliver on your chosen date, priority shipping charges are fully refunded.