Description
Inclusions
Need To Know
Cancellation Policy

Â Simple Birthday Decoration at Home By surprise planner. Balloons create a bright and fun atmosphere in the Birthday occasion. Walking into a home or at an event with balloons immediately lets your guests know that this is a colorful, fun event and that everyone is there to have a good time. Leave any seriousness at the front door! They are a quick and budget-friendly method of decoration where the balloons can be free-floating or placed on the ceiling as bunches. You can Personalize your experience according to you- by adding guitarist for the music lovers & that additional mushy bit, we will send an creative person from an area band to play the favorite songs of your partner. You may check the addons in the section and customized it as per your according.

Need To Know

Please ensure that someone is present in the room while the decoration is being done. Please take care of your valuables.
Hanging Pictures cannot be selected for this product and will not be delivered along with the product.
Please call or chat or email to check availability before booking
The decorator will not wait more than 30 minutes at the location from the chosen time slot.

Cancellation Policy

Less than 24 hours before an experience: cancellation with no refund.
24 hours to 2 days before an experience: cancellation with a 50% refund.
2 days or more before an experience: cancellation with a 90% refund.
No cancellations for special occasions like Diwali, Karwachauth, the New Year, Valentine's Day, etc.
No cancellations for cake bouquets or guitarist experiences.
Cancellations will be taken during working hours only via email at surpriseplanner8@gmail.com with the order ID.
No cancellation is possible for a private experience like a guitarist, stay, or private candlelight dinner.
In case of rain, hailstorm, nature eruption, or any other act of government, only a reschedule will be entertained, and no cancellation will be done.
In the case of a private event on the property, the property has the right to change the seating arrangements, upgrade your dining package, or cancel your event on the same day. If its get cancelled by the hotel, In such a scenario, you will get a full amount refund in your payment mode.

Location

Frequently Ask Questions

If the decorations come damaged: 1. Please contact our customer care staff promptly. 2. Please provide images of the damaged products and your order number. 3. We will provide a replacement or refund as per our policy.

We can share the reference image of the decorations, for more details kindly Contact our customer support team.

Yes, we hire out decorations such giant props, backdrops, and lighting equipment. Please contact our customer service team for information on available rental products and policies.

We recommend buying decorations at least 2-4 weeks before your event. This provides enough time for processing, personalization, and delivery.

The All New
Categories

Discover unforgettable surprises tailored to every occasion, from birthdays to anniversaries, with our curated selection of experiences, gifts, and unique ideas for creating cherished memories