Description
Inclusions
Need To Know
Cancellation Policy

Life is a journey! And some key milestones need to be celebrated tastefully. Surprise your loved one as they walk into a room set-up in slightly naughty and slightly romantic fashion! To SURPRISE PLANNER professionals will come at a pre-agreed time and prepare the room for you. A surprise comes best when you’re not looking for it. Love withers with predictability but not when you know how to keep the spark intact by doing the little things for each other to show you care. Sprinkle the fragrance of love with a romantic theme in this journey of your life together. We value the theme of love and your sentiments for each other Relish the time together with a love-struck cupid theme and a room full of frisky and dancing balloons. SURPRISE PLANNER team will leave you awe-struck with the perfect heart-shaped air filled balloons, red ribbons

Inclusions

4 Red Heart Shape Foil Balloons
I Love You Foil Balloon
150 Red Metallic Balloons to make an Half Arch as shown in the image.
10 Chrome Balloons
25 Balloons on the ceiling with ribbons
Decorator conveyance charges are included.

Need To Know

Your address, balloon colour, & any other personal preferences will be taken over an email after your booking.
Cancellation Policy - 90% refund if cancellation done 2 day in advance. No cancellation on the same day.
The ballons will be filled with normal air and not helium or any other gas that could be harmful.
Before 9am and after 9pm late charges 200/- will be applied.
The decorator will not wait more than 30 minutes at the location from the chosen time slot.
Please provide stool or ladder to reach the ceiling.
We use normal air balloons, fix them to your ceiling with a removable cello-tape (generally no mark on ceiling but please remove within 24 hours) to create the same experience as helium balloons.
Please call or chat or email to check availability before booking.

Cancellation Policy

Less than 24 hours before an experience: cancellation with no refund.
24 hours to 2 days before an experience: cancellation with a 50% refund.
2 days or more before an experience: cancellation with a 90% refund.
No cancellations for special occasions like Diwali, Karwachauth, the New Year, Valentine's Day, etc.
No cancellations for cake bouquets or guitarist experiences.
Cancellations will be taken during working hours only via email at [email protected] with the order ID.
No cancellation is possible for a private experience like a guitarist, stay, or private candlelight dinner.
In case of rain, hailstorm, nature eruption, or any other act of government, only a reschedule will be entertained, and no cancellation will be done.
In the case of a private event on the property, the property has the right to change the seating arrangements, upgrade your dining package, or cancel your event on the same day. If its get cancelled by the hotel, In such a scenario, you will get a full amount refund in your payment mode.

Location

Frequently Ask Questions

If the decorations come damaged: 1. Please contact our customer care staff promptly. 2. Please provide images of the damaged products and your order number. 3. We will provide a replacement or refund as per our policy.

We can share the reference image of the decorations, for more details kindly Contact our customer support team.

Yes, we hire out decorations such giant props, backdrops, and lighting equipment. Please contact our customer service team for information on available rental products and policies.

We recommend buying decorations at least 2-4 weeks before your event. This provides enough time for processing, personalization, and delivery.

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